Rent and Housing
Office of Homeless Services – Homelessness Prevention
Verified · October 23, 2026 Deadline soon — check dates
Philadelphia’s homeless service system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people experiencing homelessness and those at risk of homelessness. Through the Office of Homeless Services’ Prevention, Diversion & Intake Unit, people facing homelessness may qualify for emergency shelter or temporary housing, financial help with rent, move-in costs, and utilities, and mediation, counseling, and problem-solving. Assistance is based on available funding.
- Organization
- City of Philadelphia Office of Homeless Services (OHS)
- Address
- 1401 John F. Kennedy Blvd., 10th Floor
- Who qualifies
- Any person can request homeless assistance in Philadelphia, regardless of origin, race, sexual orientation, gender, religion, disability, family composition, source of income, or age.
- Documents needed
- Birth certificates and Social Security cards for all household members, and proof of income for all household members dated within the last 30 days. Copies of documents are acceptable.
- How to apply
- Call the Homelessness Prevention InfoLine at (215) 686-7177 and follow the instructions; the InfoLine plays a recorded message only. If you are or see someone living outdoors, call the City's Homeless Street Outreach Hotline at (215) 232-1984, and the outreach team can help you find or get to a City-funded homeless intake center. For other questions, call OHS at (215) 686-7175 or email OHS@phila.gov.
- Languages
- Interpretation services are available if English is not your first language.
- Last verified
- October 23, 2026
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