BSRP provides free repairs to correct electrical, plumbing, heating, limited structural and carpentry, and roofing emergencies in eligible owner-occupied homes in Philadelphia. It covers problems such as dangerous electrical conditions, leaking or broken sewer or water lines, utility or L&I violations, and roof leaks that have caused a ceiling collapse of 4 square feet or more. All repairs made by BSRP are in response to emergency situations.
- Organization
- Philadelphia Housing Development Corporation (PHDC)
- Address
- 1234 Market Street, 17th Floor
- Hours
- Monday-Thursday 9am-4pm, Friday 9am-Noon (phone hours stated on the PHDC page)
- Who qualifies
- Philadelphia homeowners who own and live in the single-family house with the problem, do not own any other residential property in Philadelphia, are current or under a current payment agreement for both property taxes and water bill, and meet the income guidelines.
- Income limits
- Maximum annual household income by family size (gross income of all household members): 1: $85,900; 2: $98,200; 3: $110,500; 4: $122,700; 5: $132,600; 6: $142,400; 7: $152,200; 8: $162,000; more than 8, add $9,800 per person.
- Documents needed
- Source, amount and frequency of income (before taxes) for every member of the household; birthdate, gender, marital status, race and ethnicity for every member of the household. To prioritize an emergency repair: violation notice from L&I, notice of defect from the Water Department, heater tag or PGW notice of defect, clear photos showing a ceiling collapse in a heated living area, or photos showing accumulation of sewage in the basement from a leak in the main drain line.
- How to apply
- Start at the One Philly Front Door portal linked from the PHDC program page (click the APPLY button). If you cannot apply online, call a PHDC operator at 215-448-2160, Monday-Thursday 9am-4pm and Friday 9am-Noon; hearing impaired persons only, call TDD 215-448-2184. The PHDC program page states no waitlist or intake pause; it directs applicants to apply through the portal. For heater repairs only, call the Heater Hotline at 215-568-7190 instead.
- Cost
- Free
- Last verified
- October 23, 2026