Program
PECO Customer Assistance Program (CAP / CAP-PIPP)
Verified · October 23, 2026 Deadline soon — check dates
PECO’s Customer Assistance Program has been converted to a Percentage of Income Payment Plan (CAP-PIPP), so participating customers pay a percentage of their total household income as a fixed monthly PECO bill. PECO charges whichever is less, the fixed CAP-PIPP amount or charges based on actual usage. For first-time CAP-PIPP enrollees, the past-due balance may be forgiven in 12 parts, with 1/12 forgiven for each month paid in full and on time.
- Organization
- PECO
- Who qualifies
- PECO must be your energy supplier. Your total gross household income must be at or below 150% of the Federal Poverty Level. You cannot be enrolled with a competitive supplier, and you cannot participate in PECO Budget Billing.
- Income limits
- Gross household income at or below 150% of the Federal Poverty Level. Percentage-of-income tiers (PECO PUC-filed Universal Service plan): electric non-heating 2% of income at 0-50% FPL, 4% at 51-100% FPL, 4% at 101-150% FPL; electric heating 6% / 10% / 10%; gas 4% / 6% / 6%. Minimum monthly bill $10 for electric, $20 for electric heating, and $20 for gas. 2026 monthly income limits at 150% FPL: 1 person $1,995; 2 people $2,705; 3 people $3,415; 4 people $4,125; add $710 for each additional person.
- Documents needed
- Account number, address and phone number for your PECO account; full name and birthdate of each household member; proof of income for the past 30 days, or past 12 months, for each household member age 18 and older (such as a pay stub, unemployment compensation letter, pension check, worker's compensation check, DHS award letter, child support order letter, Social Security award letter, or Supplemental Security Income). Social security number for each household member is optional.
- How to apply
- Apply online through the PECO CAP page (online applications may be processed faster), or submit a completed application by email to PECOCAP@exeloncorp.com, by fax to 1-855-358-9369, or by mail to PECO CAP, P.O. Box 467429, Atlanta, GA 31146-9801. For help with your application, call 1-800-774-7040. You must verify your total gross household income every two years, or when requested, and report any change in household income to PECO right away.
- Last verified
- October 23, 2026
Something out of date? Report a problem with this listing.
