Temple Health hospitals provide free or reduced-priced care to persons who qualify, as well as assistance applying for and obtaining government-funded insurance programs and ACA Marketplace Plans. Financial counselors in the Financial Services departments supply information, applications and assistance.
- Organization
- Temple Health (Temple University Hospital)
- Address
- 3401 N. Broad Street
- Hours
- Temple University Hospital - Main Campus: Financial Counselors are available 7 days a week, 365 days a year. Temple University Hospital - Episcopal Campus Financial Services: Monday-Friday, 8:00 a.m. - 5:00 p.m. (phone 215-707-0949).
- Who qualifies
- Persons who are uninsured and/or cannot afford the cost of their care. Under Temple University Hospital's Financial Assistance/Charity Care Policy, an uninsured patient must apply for Medical Assistance/Medicaid or ACA Marketplace coverage through the Office of Financial Services, complete an application (or meet with a representative for an interview), submit supporting documentation, legally reside within the Commonwealth of Pennsylvania, and meet the financial eligibility criteria in the policy's Exhibit A. An insured patient may seek assistance for contractual out-of-pocket liabilities and balances due after insurance payment.
- Documents needed
- Supporting documentation such as denial of Medical Assistance/Medicaid, proof of residence, income, and resources (such as income tax returns for the most recently filed year, pay stubs for the past 30 days, W-2 statement, Social Security statements, bank deposits, bank statements, or other documentation), per the TUH Financial Assistance/Charity Care Policy.
- How to apply
- Contact or visit a Temple Health Financial Services department. Main Campus Financial Services is in Rock Pavilion (Zone A - Office A-015); call 215-707-7608. The Office of Financial Services at 3401 N. Broad Street, Philadelphia, PA 19140 can provide assistance with an application or more information about the policy. For billing inquiries call 215-707-3711.
- Languages
- The TUH policy, plain language summary, and application are available in English and Spanish, per the policy summary.
- Cost
- Free or reduced-priced care to persons who qualify, per Temple Health.
- Last verified
- October 23, 2026