Transportation
SEPTA Access Paratransit & Shared-Ride (formerly CCT Connect)
Verified · October 23, 2026 Deadline soon — check dates
SEPTA Access is SEPTA’s paratransit service, previously known as CCT Connect. It provides door-to-door shared rides by advance reservation through two programs: ADA Paratransit for people with disabilities who are functionally unable to use regular fixed-route service, and the Shared-Ride Program for Philadelphia residents age 65 and older. Riders share the vehicle with other customers; SEPTA states it is not a taxi service, medical transport, or special care service, and there is no same-day or emergency service.
- Organization
- SEPTA
- Address
- 1234 Market Street
- Hours
- Access Customer Service and TDD/TTY (215-580-7712): 8 a.m. to 5 p.m., Monday to Friday, except holidays. Reservations by phone: 7 a.m. to 4 p.m. on weekdays, 7:30 a.m. to 4 p.m. on weekends. ADA service for Philadelphia residents runs 24 hours a day, 365 days a year.
- Who qualifies
- ADA Paratransit: people with disabilities who are functionally unable to use regular accessible fixed-route bus service for some or all of their transportation needs. Shared-Ride Program: any Philadelphia resident who is 65 or older, for travel within the City of Philadelphia and to anywhere within three miles of the city's border.
- Documents needed
- Shared-Ride: completed application and an acceptable form of proof of age. ADA Paratransit: completed application, followed by a functional assessment (SEPTA Access provides free transportation to and from the assessment site).
- How to apply
- You must register before riding. Shared-Ride: request an application from Customer Service at 215-580-7145 (prompt 6) or print the form, then bring the completed application and proof of age to 1234 Market Street (concourse level) to receive a CCT Key card; appointments are strongly encouraged. ADA Paratransit: call Customer Service to be pre-screened and mailed an application; after you return it, SEPTA schedules a functional assessment and sends an eligibility determination within 21 days. Once registered, reserve rides one to three days in advance at 215-580-7700.
- Cost
- Registered Shared-Ride and ADA Paratransit customers pay $5.75 for a one-way trip within the service region, paid in cash or through the card's wallet. A registered Personal Care Attendant rides with an ADA Paratransit customer at no additional cost.
- Last verified
- October 23, 2026
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