- Organization
- SEPTA
- Address
- 1234 Market Street
- Hours
- Walk-ins accepted Monday to Friday, 8 am to 4:45 pm; walk-in customers are not guaranteed same-day service. Appointments are strongly encouraged.
- Who qualifies
- Riders with disabilities.
- Documents needed
- Completed Reduced Fare Program application, brought to the appointment at SEPTA Headquarters.
- How to apply
- Make an appointment by phone at 215-580-7145 (press 6) or online via the scheduling calendar, and bring the completed application to SEPTA Headquarters, 1234 Market Street, Philadelphia, PA. The appointment may include getting a picture taken for the card. Reduced Fare cards require periodic renewal; the expiration date is printed on the front of the card.
- Cost
- Half fare discount on SEPTA service after adding funds to the card's Travel Wallet. Replacing a lost or stolen card costs $5 for the first replacement and $25 for any additional replacement.
- Last verified
- October 23, 2026